Refund Policy

OUR REFUND POLICY

You may return goods depending on the following conditions:

• If goods are faulty you will receive a full refund or replacement (your choice) but we will need to have the goods returned to us to verify your claim. 
• If the goods do not fit the description on our web site you will receive a full refund or replacement (your choice). However, we will not refund or replace if the customer selects the wrong size or colour.
• Returns must be received at our office within 14 days of receipt of the order.
• Items must be in the original state including in the original packing, if apppropriate.
• Returns must be send back in packaging similar to how you received them, ie Registered Post and in a padded bag. We will not refund if goods are damaged due to inadequate packaging.
• If the customer received a bulk discount and the return of the goods reduces the total of the goods purchased to below the bulk amount, the discount no longer applies.

We do not refund due to incorrect choice of colour or size by the customer. While we take all care with the colours in our photography, the customer should be aware that goods may not appear exactly the same colour on their computers.